Customer Reviews

Here at Merchology it's our main goal is to provide our customers with the highest quality products, top of the line decoration, and unrivaled customer service from start to finish. That's why we take our customer reviews so seriously. Here's what some of our customer are saying about our ordering process, customer service, shipping, decoration, and products!

For more reviews, check out our Google Reviews Page and Facebook Reviews Page.

Customer Reviews

Customer Service Reviews

5 Star Review "Excellent Customer Service!!!"

"Our company had a large, complicated order involving 3 locations of apparel to be shipped to. Our rep did an excellent job of answering all my questions and doing it all so quickly!! Outstanding customer service from her!!" - Carrie J

5 Star Review "10/10 Business That TRULY Cares"

"Our team ordered a few Nike pullovers from Merchology. We LOVED them! Customer service was exceptional. I truly believe this company is out there to help you and work with you every step of the way. Our logo was exactly how we drew it up and colors were matched identical to how we had asked. The best part about working with Merchology is every order you will get a friendly individual that truly cares about what your clothing/accessories will look like. We will absolutely be ordering again!!" - Tyler

5 Star Review "Great Product and Great Customer Service"

"Definitely would recommend. I ordered 30 fleece for staff as Holiday gifts. Response from customer service was quick and I received the order well before my requested date." Patty D

5 Star Review "Amazing Service"

"My Merchologist was amazing! At the stage of discussing the stitching for creating a logo on the shirts, trying to figure out what size and length will look well, she was patient and always gave her thoughts/ recommendations on how the logo might turn out with the changes. She definitely made sure I was happy with the product. Thank you!" - Milly H

Ordering Process Reviews

Our Process

5 Star Review "Merchology Makes it Easy!"

"I did a bunch of research on various similar companies and at the end I decided to go with Merchology and I didn’t regret it. It was super easy placing the order including uploading my logo. I had to contact customer service after I received my order and they were awesome. Resolved my issue ASAP with no questions asked. I will be placing a second order very soon." - Humberto L

5 Star Review "Smooth Online Ordering"

"I worked with my Merchologist who has great customer service and loads of patience. All of my questions were answered promptly and the design process was super easy. The Merch looks fantastic and I'd definitely use Merchology again." - Angela B

5 Star Review "Great Experience from Start to Finish"

"Two free mock ups were delivered within 24 hours as promised and the design team was great to work with. My order arrived in less time than anticipated the final result was even better than expected." - Eric B

Shipping Reviews

Shipping Box

5 Star Review "Top Quality and Fast Delivery"

"I’ve tried many different embroidery services for my under armour business gear in the past but Merchology is BY far the quickest shipping, best quality, and competitively priced option available." - Jason L 

5 Star Review "Amazing Turnaround Time"

"I've worked with Merchology several times and am always amazing at the quickness of their responses as well as their willingness to rush process and pull strings to get it done. The kicker- Quality is always top notch." - Kaitlyn H

5 Star Review "Fast, Wonderful Quality"

"We ordered Merchology for our office Christmas present and they turned out fantastic! Right on time too!" - Matthew P

5 Star Review "Quick Shipping"

"Order was at my door in 5 days. Nice quick delivery." - Lisa R

Decoration Reviews

5 Star Review "Nailed It"

"This order was for 144 embroidered sweatshirts mixed between men's and women's styles. With that much room for error, I figured it would be almost impossible to get the entire order correct without a couple being incorrect. But I was impressed - the order was spot-on and VERY neatly grouped by size/gender making it easy to divvy to our employees. Whoever put this order together did a fantastic job." - Christina B

5 Star Review "Amazing Shirts and Quality Embroidery"

"This shirt is our corporate uniform and everyone loves them. They are comfortable and excellent quality. The embroidered logo looks amazing and is also of excellent embroidery. Thank you for an amazing product!" - Melissa G

5 Star Review "Merchology + Our Logo = Love"

"Over the past year, we have purchased lot of Under Armour gear from Merchology. The quality of embroidery is always top notch. My recent purchase of Threadborne Quarter Zip is kind of a big deal... might be my favorite shirt EVER!" - Thomas P

5 Star Review "There is No Need to Go Anywhere Else!"

"I've made two large orders of company polos and merch the past year and couldn't be happier. Both times the orders were 100% correct for 50-70 various items. If you've ever had to place an order for multiple items in different colors you understand how frustrating it can be when the wrong items show up. Will be back next quarter for another order!" - Jack N

Pricing Reviews

Merchology Pricing

5 Star Review "Merchology Saves Us Hundreds on Our Company Polos!"

"I was quoted $2500 to fill an order of 48 polos and after a quick internet search I stumbled across Merchology's website. I was worried it was a scam at first, never did an order like this before and sounded like a great deal. Placed the order, sent them a pic of our logo... a rep called to discuss logo colors and we got the order quickly...very happy, saved over a $1000 on the order. Cant beat the service and the value." - Rob S

5 Star Review "Merchology Prices and Quality"

"Merchology has great pricing and many options and quality work." - Tarah L

5 Star Review "Loved, Loved, Loved"

"I will admit I was probably not the easiest customer b/c I'm a perfectionist so I know that I'm finicky about most things but my firm want everything to be perfect BUT I have to say that it really was an easy process and the finish product was exactly what I envisioned. furthermore their prices were best out there. I would def use them again and would recommend them to anyone who is looking for customize a product." -Kelly B

5 Star Review "Definition of Professional"

"The price, service and product were awesome. My customer service point of contact did a great job as we tried to match difficult greens with our organizational colors. Price was the driving factor (lowest through extensive searching) but the service and embroidery was truly professional! Thanks so much." - Justin S

Product Reviews

Custom YETI Cups

5 Star Review "Happy Employees"

"We ordered our staff jackets for a Christmas presents. THEY LOVED THEM!!! There was so much buzz about how they looked that I genuinely felt like we could not have selected a better present for the team. I am at a loss for what to do for next year, but I know where I am going to go for suggestions. Great Company, great follow up and communication." - Tom J

5 Star Review "Great Products"

"We have been very happy with all of the Merchology products we have ordered." - Leigh P

5 Star Review "Outstanding Products"

"We ordered shirts and hats for our business, they were ready from scratch in less than 2 weeks and in house within 3 weeks. Quality of products is great and embroidery is fantastic! Just what we needed, we will order again." - Manuel C

5 Star Review "VERY Satisfied Customer"

"The Nike Dri Fit polos I received are very light and cool to wear in extreme heat. They look sharp by themselves, but absolutely incredible with my embroidered logo on them. Merchology went well beyond my expectations and will be my go to store for future needs!" - Jonathan B

Custom Polo Shirt Reviews

Nike Tech Sport Dri-FIT Short Sleeve Polo

5 Star Review "Excellent Work"

"We were very satisfied with the embroidery of our dual-color logo, the customer service and the delivery of the product. We will definitely be back for more logo items in the future." - Trey G

Custom Logo Nike Polo Shirt

Under Armour Team Rival Polo

5 Star Review "Under Armour Polo"

"Love the colors and they turned out great! I would definitely recommend going through them to buy all your name brands. The logo I had turned out great as well! Thanks to all the team members for their help!" - Jamie T

Under Armour Men's Royal Team Rival Polo

Custom T-Shirt Reviews

Adidas Climalite Ultimate Short Sleeve Tee

5 Star Review "Great tee for the gym!"

"We get lots of requests from our staff for a tee that they can wear around the gym while training clients as well as wearing to workout. This Climalite Ultimate is our go to tee for our standard wardrobe. It is comfortable and moves with you while breathing and wicking away the sweat. The logo on the shirt prints well and there hasn't been any fading as long as it doesn't go in the dryer. Keep these in stock please!" - Sarah R

Adidas T-Shirt with Logo

Custom Sweatshirt Reviews

Under Armour Corporate Tech Full Zip Hoodie

5 Star Review "Good Quality"

"Good quality, good promotions delivery on the time expected." - Claudio S

Custom Under Armour Hoodies

Under Armour Corporate Perfect Team Full Zip

5 Star Review "Very Happy"

"I have been very happy with my orders from Merchology! The quality is exceptional! I highly recommend them to anyone looking for embroidered logo merchandise for their business!" - Jenna J

Under Armour Full Zip Sweatshirt Review

Custom Hat Reviews

Nike White Dri-FIT Swoosh Perforated Cap

5 Star Review "Nike Hats are the BOMB!"

"I ordered the Nike Dri-FIT Swoosh Perforated Cap for my pacers for a half marathon recently and they came out beautifully! The pacers loved them and l gave them to several running clients as well and they were thrilled with the quality, the logo and the fit of the hats. They are perfect for running in warmer weather and I couldn't be more pleased with how they came out. Thank you Merchology for offering such great products!" - Linda B

  Nike Hat Review

5 Star Review "Great Quality and Fast Turnaround"

"These hats were exactly as expected and were sent quickly. The customer support was excellent and fast as well. Our team pilots love this style hat." - Loren C

New Era Snapback Review

Custom Jacket Reviews

Marmot Tempo Jacket

5 Star Review  "Better than expected!!!"

"We ordered some custom high-end jackets for our team that were embroidered with our company logo. As soon as they arrived at the office they were “all the rage” and now we have an entire team who LOVES to wear their new company jackets! Highly recommend Merchology - their team is fast, friendly, and overachieves!" - Mike C

Custom Logo Marmot Men's Black Tempo Jacket

Cutter & Buck Barlow Pass Jacket

5 Star Review "High quality jacket. Phenomenal embroidery."

"We ordered the black and silver versions of this jacket with our company’s crest embroidered on the front and the results were amazing. The jacket itself is a high quality product, extremely comfortable and warm. All the thoughtful touches you’d expect in a high quality insulated jacket are there. We especially liked that we asked for our logo to be embroidered in a large size and Merchology delivered! The embroidery is sharp, colorful and visible." - Joseph C

Custom Cutter & Buck Men's Black Barlow Pass Jacket