"Ships By" is the date the product leaves Merchology’s warehouse – arrival date to customer’s location will vary depending on ship method chosen at checkout. Standard shipping (included in your all-inclusive price) typically takes 3 to 5 days, which should be added to the Ships By date to estimate your arrival date
After order placement, customers will receive a logo proof in 3 to 5 business days, via email. You must approve the logo within 24 hours to meet posted “Ships By” date posted on the product page!
Other factors that could delay the ship date include:
- Excessive edits to logo
- Customer delay in responses to additional decoration charges or additional shipping charges (if they apply)
- Personalized logos (names/numbers/text)
- Order quantities over 250 embroidered items – please confirm with a Merchologist
Orders with varying "Ships By" dates will ship on the latest date listed, unless partial shipping is requested (additional shipping charges may apply)